It is the owner’s responsibility to provide National K-9 with current vaccination records from a licensed veterinarian. All dogs are required to have the following vaccinations: Rabies, Distemper, Bordetella, Adenovirus Type 2, and Parvo virus (DA2P). Dogs that are overdue on the required vaccinations will not be accepted for boarding. The following vaccinations are recommended: Leptospirosis, Parainfluenza, Lyme Disease and Corona. It is the owners’ responsibility to provide updated vaccination records when needed.
Boarding dogs should be in good health. We are not able to board dogs that require any form of post-operative care, with open wounds/stitches, require injections, have restrictions on physical activity, have certain medical/physical conditions, or require the care of a veterinarian. National K-9 does not board puppies under the age of 16 weeks or female dogs that are pregnant or in heat. Dogs with fleas or flea dirt will be treated at the owner’s expense. Please contact the business office if you have questions regarding your dog’s health condition or require clarification regarding these policies.
We recommend that you make your dog’s boarding reservations as far in advance as possible. Boarding spaces may be limited and a deposit may be required. You may leave a voice mail requesting boarding. Please leave your name, dog’s weight, telephone number and the dates you would like to board. A member of our staff will call you back to confirm if space is available. You can make reservations by calling 614-864-8808.
We close promptly so you must arrive well before closing times for drop-off or pick-up. We accept the following forms of payment: check, cash, Visa, MasterCard, and Discover. Major Holiday and Sunday pick-ups are available for pre-paid boarding customers only. Sunday and Major Holiday pick-ups are available from 4:00pm to 5:00pm only. Holiday and Sunday pick-ups are restricted to the side door only. National K-9 will be open 9:00am to 12:00pm on Christmas Eve and New Year’s Eve for drop-off and pick-up.
National K-9 does not provide food and we require that you keep your dog on the same food he/she eats at home.
Please be certain your pet is familiar with the food that you provide. Sudden changes in food can sometimes upset a dog’s stomach. Make sure that you bring enough food for the entire time your dog is scheduled for boarding. You may also want to supply enough food for one extra day in the event that you cannot make it back for your scheduled pick-up. We suggest that you pre-measure the amount to be given for each feeding and place in separate plastic bags. If your dog does not have enough food for its stay, National K-9 will purchase additional food (if possible). The owner is responsible for the price of additional food and transportation fees. If your dog has any medications or supplements to be given, please place them in separate plastic bags and include instructions for dispensing.
If during boarding your dog requires veterinary attention, we will attempt to contact you at the telephone numbers provided. If we are unable to contact you, National K-9 will then try the emergency contact provided. Please make sure that your emergency contact is aware that your dog is boarding with National K-9 and available for contact during your dog’s boarding stay. In the event we are unable to contact you or your emergency contact, National K-9 will call in or transport your dog to an available veterinarian to obtain the necessary care. The owner is responsible for all veterinary charges incurred including transportation fees.