It is the owner’s responsibility to provide National K-9 with current vaccination records from a licensed veterinarian. The following vaccinations are required: Rabies, Distemper, Bordetella, Adenovirus Type 2, and Parvo virus (DA2P). Dogs that are overdue on the required vaccinations will not be accepted for boarding. The following vaccinations are recommended: Leptospirosis, Parainfluenza, Lyme Disease and Corona.
Boarding dogs should be in good health and parasite free. We cannot board dogs that require any form of post-operative care, with open wounds/stitches, require injections, have restrictions on physical activity, or require the care of a veterinarian. National K-9 also does not board puppies under the age of 16 weeks or female dogs that are pregnant or in heat. Dogs with fleas or flea dirt will be treated at the owner’s expense. Please contact the business office if you have questions regarding your dog’s health condition or require clarification regarding these policies.
UPDATE: National K-9 is still offering boarding services but modifications have been made to our procedures. Boarding Drop-offs and Pick-ups will be done by appointment and our main lobby is closed until at least May 1, 2020. We have modified our pick-up/drop-off and disinfection procedures to protect the safety of customers and staff. Payments will only accepted by credit card by phone call until further notice. If you are current customer, please contact us at 614-864-8808 or email us at email@example.com for more details on updated procedures. If you are a new boarding customer you can get more information by submitting a Boarding Request or calling 614-864-8808.
We recommend that you make your dog’s boarding reservations as far in advance as possible. Boarding spaces may be limited and a deposit may be required. You can make reservations by calling 614-864-8808 or clicking the link below. Our staff will contact you by phone to confirm your reservation. We accept the following forms of payment at the time of services: check, cash, Visa, MasterCard, and Discover.
Drop-off & Pick-up Information
|Mon-Fri:||9:00 AM – 1:00 PM & 2:00 PM – 6:00 PM|
|Sat:||9:00 AM – 5:00 PM|
|Sun:||4:00 PM – 5:00 PM * Pick-up only for pre-paid customers.|
We close promptly so you must arrive well before closing times for drop-off or pick-up.
Major Holiday and Sunday pick-ups are available for pre-paid boarding customers only. Sunday and Major Holiday pick-ups are available from 4:00pm to 5:00pm only. Holiday and Sunday pick-ups are restricted to the side door only. National K-9 will be open 9:00am to 1:00pm on the Saturday before Labor Day for drop-off and pick-up. National K-9 will also be open 9:00am to 12:00pm on the Saturday before Christmas Eve and New Year’s Eve for drop-off and pick-up.
Feeding & Medication
Please bring enough food for the entire time your dog is scheduled. We require that you keep your dog on the same food he/she eats at home. Please be certain your pet is familiar with the food that you provide. Sudden changes in food can sometimes upset a dog’s digestive tract. We recommend that you supply enough food for one extra day if you cannot make it back for your scheduled pick-up. National K-9 does not provide food. If your dog does not have enough food for its stay, National K-9 will purchase additional food and the owner is responsible for the price of additional food and transportation fees. If your dog has any medications or supplements to be given, please include instructions for dispensing. National K-9 will provide bedding, bowls, and chew toys at no additional charge.
If during boarding your dog requires veterinary attention, we will attempt to contact you or the emergency contact(s) at the telephone numbers provided. In the event, we are unable to contact you or your emergency contact, National K-9 will call in or transport your dog to an available veterinarian to obtain the necessary care. Dog owners are responsible for all veterinary charges incurred including transportation fees.